What is a tool call?
A tool call is a single invocation from your agent into an available integration or action. The included monthly usage on each plan is measured in tool calls.
What happens if we go over the included monthly usage?
On Pro and Max, usage above the included monthly amount is billed at the published overage rate: $0.299 / 1K additional or $0.249 / 1K additional, respectively.
Can we start on Free and upgrade later?
Yes. The pricing model is designed to let teams begin on Free, move to Pro as usage grows, and step into Max or enterprise when rollout expands.
When should we talk to sales instead of choosing a self-serve plan?
Talk to the team when you need Custom User Accounts, Dedicated SLA & SOC-2, Custom API Volume, or a VPC/On-Prem Option. That is the clearest signal enterprise pricing is the right fit.
Do you charge per seat?
This page is structured around usage-based pricing, with plan selection based on monthly tool-call volume rather than seat counts.
Which plan is best for a live customer-facing product?
Most teams move into Pro once they have repeat usage in production, then graduate to Max when they need more volume, better economics, and Slack Support (1K+/Month).